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Written by a NHS patient at Finch Road Primary Care Centre
25th February 2023


My GP Dr S S Ahmed, office manager, practice nurse and front of house receptionist are truly a magnificent team. I’ve read some reviews that are not my experiences when I contact my GP via telephone for an appointment. Yes, you have to wait patiently in a queue that could take as long as 30-45 minutes to get through depending on what time you call. Just now I’ve ordered my repeat prescription via the POD service. 10.10am and lucky for me I was number 1. The lady was professional listened to my query and read back professionally without stutter each of my extensive list of medication. NHS has taken a battering lately since covid and GP’s have been under immense pressure and strain since. All I can say having been with the same GP since as long as I can remember over 50 years. Mr Riyaz Ahmed was my original GP and since his untimely passing his son has stepped in and continued the legacy and professionalism. A welcoming friendly face his father instilled in his practice that Lozells and wider Birmingham have surely had the comfort knowing when you want and see your GP you will get the best of the best of service. Unfortunately I have become unwell and have had to see the GP over Xmas and was booked in with another GP who now works alongside Dr S Ahmed who was not available. I’m normally stubborn and would demand to see DR Ahmed but i need not to worry as I was checked and sent for tests and hospital scans and arrangements for follow up tests etc. I now have several hospital appointments in place to hopefully get me well as can be over the next few months. We have to look at ourselves first and not blame the GP receptionist if you can’t get through or they seem rude. They are human like us and the last thing they want is their GP’s patients getting upset. I moved out of the area some 35 yrs ago but never changed my GP, Why?you can ask yourself. One: I was born and bred in Lozells, two: in a house (not an hospital) a stones throw from the current surgery. The area has changed and so as the people but I feel comfortable walking around Lozells as I do visiting my Medical Practice, Finch Rd, Lozells and Dr Sohaib Ahmed and his practice team get five star ratings from me for the care I’ve always got and have been having lately. Thank you team: Lozells Medical Practice M Walker (a patient since late 60’s) 24/02/23

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