Dr Saramma Samuel 2019-02-23 Person 5 5 0

I have been a patient at the practice for many years both during and after the time I worked as a receptionist there. I have experience of other GPs surgeries both as patient and employee and in my opinion the care and treatment at this surgery is exceptional. I would have no hesitation in recommending this GP and her staff to anyone. I accept that patience is required when attending for an appointment since some patient cases will take up far more than the time allotted to them - one day it may well be me. Delays in referrals are almost certainly a result of the decisions taken whereby referrals are no longer directly to the consultant from the GP but are via an outsourced private company. This has caused me considerable problems in the past which I have taken up with the CQC, though I do not expect any improvement in the situation as long as so much NHS funding is being diverted to private outsourced companies. That's the world we live in nowadays, regrettably.