Dr Rowan Heath 2014-06-25 Person 4 5 0

we were referred to dr heath for a first paediatric check up. we came 10 min early to our appointment so we waited until it was our turn. soon we were called by a clinic assistant for a weight and height check. after that the assistant asked us to wait in the waiting area again. unfortunately the waiting time took nearly an hour (not calculating the 10 min where we came early). It would have been nice when one of the staff members or even the doctor herself came to us and let us know that she was running late but no one came - instead we had to ask twice how long we still have to wait to be seen. that was a bit of a shame! after we were called in for the check up, dr heath apologized for running late and started the examination. she listened to what we were telling about all the problems our child experienced. she also clarified herself if she has understood everything about what were saying. the examination was quick but satisfying. all in all the appointment with dr heath was a good experience except the waiting time. we are going to see her again later this year.