Dr Rachel Dallimore 2019-07-17 Person 5 5 0

Dr Dallimore has been a lifeline for me. I was diagnosed with Degenerative Disc Disease and the pain was getting worse to the point of unbearable. I as usual could not get an appointmemt at oakengates medical practice (Limes Walk)but was told a doctor would call me. It was Dr Dallimore. She listened and prescribed some medication but said if doesnt improve call the surgery and ill call u back. She did as promised as the pain did not reduce so increased again over the phone. Throughout this period i had an appt for a months time to see Dr Dallimore in person. Wholst waiting for this, to know she was there to help kept me going. We spoke about the medication again and my condition which helped me a great deal. The suport she has given to me through this difficult time has been outstanding. Its a shame more Doctors cant be more like her. She is an asset to the surgery and they seriously could do with one. Since Oakengates have merged the service has gotten worse. Trying to get through on the phone to make an appointmemt is beyond ridiculous. On the 3 times i have called recently the minimum time on hold was 25 mins. If this is classed as acceptable, well believe me its not. I just hope they do not lose Dr Dallimore as it will be a great shame she is truly gifted in what she does. Thank you Dr Dallimore.