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I had an excellent consultation with Dr Osuji. She was very welcoming from the outset and put me at my ease. She took a thorough history, probing my responses further when necessary to get a clear and full picture of my clinical details. She explained things clearly and fully and presented me with the information I needed to make an informed decision regarding HRT, given my own very specific haematological risk factors. She did not rush the consultation and gave me time to ask questions. I left feeling very positive and clearly knowing what decision was right for me.