Dr Megan John 2017-02-08 Person 2 5 0

Very unprofessional Doctors have a duty of care, I do not feel that is what happened recently. I waited almost 2 weeks for an appointment. I left more than early enough expecting to have to wait for my appointment. But there was exceptional traffic problems in and around town centre and I phone and explained I will be a bit late. I queued nonstop from Harvester roundabout all the way to the surgery. Got there 10 min late and doctor refused to see me. I have waited up to 20 min for the doctor before but that was ok. Another patient came in and he was also late but his doctor agreed to see him. I am a contractor I get paid by the hour taking time off is difficult, currently I am under a lot of stress working 10 hour days. I really did not need my GP to make things even worse for me. Especially since I have never been late before, the traffic problem made the news it was so bad. Worst of all I am only going back again because my problem is still not resolved and getting worse. I am really disappointed I always thought the doctors at Boundary was a cut above the rest, but after being treated like that I no longer think so. So now I have to take more time off from work to see her. Do I leave an hour earlier instead of 30min, keeping in mind I live only 3.7 miles from the surgery? Do I really feel I am going to get the best care? Really difficult to put my trust into someone who does not have compassion and empathy.PG