Dr Mark Fabrowski 2016-11-03 Person 5 5 0

Dr Mark was a great listener and had many helpful suggestions to improve the situation for my Mum. He cared enough to unpick and acknowledge her difficulties and gave her time to talk about them, whilst keeping a focus on what we could do to move things forward, rathe than get bogged down in bad/sad things in the past. He offered services but also accepted that they were not always what was wanted -and did not try to persuade my Mum to go to day care centres , which she would hate! He gave Mum a mini medical MOT and discussed her medications, explaining what the intended goals were, whether they were still appropriate and adjusted them where necessary. He also took account of my needs as a carer. So he offered both practical, medical and social/emotional support that was much needed and gave us a link to social services rapid response team -although we are still waiting to hear from them.... The only suggestions for improvement would be to make this service more widely available. I had to make quite a determined effort and a whole afternoon of fruitless and frustrating phone calls to access this service.