Thank you for your feedback on the care you received. Occasionally there can be challenges with care, and it is important that this is fully discussed with patients afterwards so that they can warn future doctors of an expected issue and ensure the most effective equipment is available in advance. Every patient is a partner in their own care, and one of the best sources of information about previous problems, so it is vital that any challenges are fully shared and clear information given for future reference. I hope you are recovering well from your operation, and would be more than happy to care for you again in future.