Dr Jacqueline Dennison 2016-01-13 Person 5 5 0

Last week I present at the surgery feeling very unwell and in considerable pain. Dr Dennison ensured I was book in for the relevant blood tests at a days notice, also she was at the surgery on the Wednesday but wasn't due to see patients, she ensured she saw me to follow up from the previous day. She organised for me to present directly to the Surgical assessment ward of Pembury, rather than having to wait at a&e prior to being admitted. I explained I had no way of getting there until early evening as my partner was at work and I had nobody I else could ask to take me over. She was so concerned for my welfare she asked Caroline the receptionist to try to organise a "sitting ambulance" to transport me. I heard this conversation and was grateful for the effort that was put into ensuring I got there in a timely fashion. After some debate from the transport, it was agreed it was in my best interest to provide the service. I could not be more grateful or recommend the surgery highly enough. With their kindness, swift thinking and support.