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Written by a patient
24th June 2016


Hilke comes to the waiting room to collect you as it were and then welcomes you into her surgery. She invites you to speak and then listens. She allows for two way discussion. It is clear from the way the conversation progresses that she reads a patients notes. Her knowledge is very wide, which is complemented by referring to books if needed. Once, I needed a steroid jab which she was able to administer there and then. I don't like jabs but this was carried out superbly and I had no problems with it. You leave the surgery knowing what the plan is.

Trust
Listening
Recommend