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Written by a private patient
17th June 2023


He listened and allowed time for me to ask questions which he answered fully. He left me feeling confident about what I should do next and very obviously was thinking beyond the routine protocol driven considerations to think and explain about the less common possibilities and why they were or were not relevant. If more doctors did this a great deal fewer repeat appointments would be requested. I know what to look out for and how to respond. It would be useful to have better instructions about how to park and get to the cardiology department at Darrenth Valley as stressful waiting to get into car park and then trying to find way around, though volunteers were very helpful I did not realise that they would be there. Certainty about these details in advance would allay anxiety.

Recommend
Trust
Listening