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Dr Craig Mowat
2020-01-26
Person
4
5
0
Written by a patient
Written by a patient 26th January 2020
I was pleased with Dr Craig 's treatment but not with the after consultation care ...
My phone calls and inquiries were ignored and the results of my C.T scan were not available , despite my inquiries , until a visit to my doctor a week and a day later !!
Tayside Complete Care had my e-mail address, assuming they did not want to communicate any personal details through a phone call .
29th January 2020
Response from Dr Craig Mowat
I am very grateful for your feed back. I am pleased you were happy with the care you received. I am disappointed that you experienced delays in getting your scan result as the clinic aims to provide a 5 star service. Please can you get in touch with the clinic by email so we can understand the issues and see what can be done to improve your experience.