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Written by a carer
19th December 2016


This Doctor was very rude to my parents . The Surgery wrote to my Father who has Dementia and invited him for a review and to make a double appointment which my Mother did for him . When they arrived in the Doctors office Dr Mah asked them what they were there for and my Mother explained that they were there for the Dementia review , the Doctor then said to them that they should have told the Receptioinist what the appointment was for, he said this four times to them and my Mother told him that she did ! He then turned to my Father and asked him why he was there , (he didn't understand as he has DEMENTIA)! He then told my Father that he was never going to get better !!! In a very curt manner. My parents were very upset by this . Since this my Father has taken to his bed and his mood is very low . They do not want to complain (I've tried to encourage them to do this) but they are worried it will affect their future appointments although I have told them not to see him again . My parents are both 80 and could have done without this as we all know that this is a box ticking exercise anyway and nothing to do with his care .We will not be seeing this Doctor again.

Trust
Listening
Recommend