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Written by a carer
17th May 2020


My 93 year old mother was admitted to Queens Hospital after she was found on her bedroom floor. Given the current restrictions, and her limited hearing,I was obviously concerned about her being taken to A & E. Dr Wickramarachchi treated my mother whilst she was in A & E and he demonstrates the qualities, which exemplify our NHS. He contacted me by telephone, once my mother's initial treatment had been established, and gave me the opportunity to explain my concerns relating to her well-being over the previous few days. He listened carefully to what I had to say and obviously took account of my concerns. He followed up our telephone conversation with a number of emails to provide further updates and seek clarification on issues affecting my mother. He went out of his way to ensure he contacted me again by telephone during the very late evening to provide an update and answer any questions I had, as my mother was moved from his care and admitted to a ward. The level of re-assurance provided by Dr Wickramarachchi was outstanding and even more so given the current restrictions, which meant I was unable to be with my mother. His explanation of her condition and treatment plan put my mind at rest that she was receiving the best possible care. Thank you very much for your dedication and for ensuring I was fully informed of my mother's treatment

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