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Dr Jacob has been my neurology Doctor for sometime now. Dr Jacob makes me feel safe and secure with my condition of NMO and has done so from day one of taking over my care. Dr Jacob has always been kind and understanding. He has always given me time to talk through any issues that may concern me. Following each clinic appointment I always leave with peace of mind and know he is always there if I need help and/or reassurance. I would hope that I will continue to be under Dr Jacob,s care for as long as possible. I am sure Dr Jacob gives the same care and empathy to all his patients. However, when in clinic I am made to feel like I am his only patient. Dr Jacob is an extremely knowledgeable professional doctor and I feel privileged to be under his care.