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Dr Anu Jacob 2018-09-26 Person 5 5 0

I first saw Dr Jacob 5 weeks ago with an undiagnosed neurological condition. He was very friendly, both sympathetic and empathetic but also very honest about my condition. He explained things clearly and prescribed medication via my GP and we agreed I would see him again in approxiamtely 4 -6 weeks to review my progress. Dr Jacob sent my clinical report to myself as well as my GP which I really appreciated. In it he recommended alternative medication in case I could not tolerate the initial medications. Unfortunately this was the case but my GP was able to help me without the need for recourse to Dr Jacob. At my review appointment with Dr Jacob the medication had to be completely changed but again this was done very pragmatically with a full explanation and with alll my questions answered during my appointment. If I had any more I could contact him via his secretary, Rachael Thistleton. Rachael responds quickly and very helpfully to any request I make. Together she and Dr Jacob provide excellent customer care and I have no hesitation at all in recommending Dr Jacob and his team.