Share review of Dr Anu Jacob

Dr Anu Jacob 2016-01-27 Person 1 5 0

Whilst I appreciate that the consultant is busy and under pressure I think a charming manner and nice smile does not make up for basic failings. As a patient with some recent cognative impairment I had my confidence knocked and left the consultation feeling very upset as I did not have the chance to ask the things that I wanted or explain the difficulties I was experiencing. I found the consultant reading and writing while I was trying to describe a difficult matter to be rude. Dismissive one word answers and statements without explanation were not helpful. I felt he did not look beyond the obviouse and was extreamly skillful at changing the subject so I could not ask further questions or challenge what was said. I usually feel comfortable speaking with most people but this guy pulled the rug from under me by his manner. However short the consultation showing basic respect and care to the patient would improve the experience.