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Written by a NHS patient
23rd March 2023


I am patient with multiple Chronic health conditions and have found it extremely difficult and frustrating with the current state of affairs we find ourselves in post pandemic. However seeing Dr Moore this week, totally restored my faith in the system, and I cannot thank her enough for seeing me with such empathy, diligence, understanding and respect. I felt totally heard and acknowledged for the first time in years it seems, something I have really missed until now. She had taken the time to read through my notes, in fact I was quite emotional and overwhelmed with the duty of care and time extended by Dr Moore over what has been a difficult time for me health wise. She really is one of the best GP’s I have had the pleasure of dealing with at the Thorndike Health Care Centre. I sincerely hope I have the pleasure of seeing her again when it comes to my next appointment. I think consistency is key for those with chronic health conditions as it becomes so very difficult and diluted with the different GP’s we end up seeing. I am a big advocate for specific GP patient lists, however at the same time appreciate and accept that this is where we find ourselves. If I had a choice however, it would be Dr Moore each and every time!

23rd March 2023
Response from Dr Antonia Moore

thank you for being so kind. and thank you for your understanding of the difficulties we all face in the NHS at the moment. with very best wishes

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