Reviews

 
Recommend
Trust
Listening
 
Written by a NHS patient at Walderslade Village Surgery
12th August 2021


Finally a GP who listens, thinks and follows up. Her communication skills are excellent - and it’s clear she cares.

Recommend
Trust
Listening
 
Written by a patient at Walderslade Village Surgery
20th June 2017


I have lived in the Medway area now for 10 years and haven't really needed much support from GP's. I tend to head to a chemist first as they tend to cover most minor ailments. We moved to this surgery about 2 years ago after a shocking experience with Dr Maheshawaran on King George Road (Infamously bad in the area). I have been in and out of treatment for a few things over the last 5 years and have to say that Dr Andrea Oustiyannas in the short 2 weeks I have been with her has been outstanding to say the least. I have spent most of my working life moving around the country which naturally means I have had to register with lots of surgeries so I have seen a lot of GP's in different parts of the UK but none like here. I know its only early days but after 5 years of being pushed from pillar to post by a mixture of GP's and other healthcare professionals she is the only Doctor that has shown a real genuine interest in helping me. I have to say I have never felt such genuine interest and desire to help in my 41 ish! years on this little planet!! She treats me with respect, compassion and genuine kindness. She stands out so much from other GP's I almost get "teary" as she has given me hope towards working to a final resolution to have a bit of peace in my life. I would highly recommend Dr Andrea Oustiyannis without hesitation, however the other GP's at the practice are a bit "hit and miss) when it comes to what I consider an essential skill in any Doctor (on top of competence naturally) but a fantastic "bedside manner". She is very competent, knowledgeable and empathetic. She is approachable, attentive (and very quick to take action). I find her very progressive to as she is always coming up with new ideas to rebuild my confidence and give me back a sense of purpose in my life. She has a very calming affect about her and goes way over and above what a Doctor traditionally does eg:/ phone calls etc to check on me at home. I can safely say she makes me feel like I want To Get Better For Me and not other people which has always been the case in the past.

Recommend
Trust
Listening
 
 

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