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Written by a patient
27th March 2019


After several appointments and blood tests spanning months for the same recurring issue I was finally booked a CT scan at Margate hospital (I live in Ashford) under a private healthcare setup which I only found out by calling the hospital itself to see if an appointment could be made at the William Harvey. I have never been provided with a referral letter from this doctor - which is standard protocol for arranging private healthcare authorisation. Now I have to cancel the long awaited CT scan as to change it under an NHS booking would mean to start the whole process again My experience of this doctor has been disgraceful and in my opinion the handling of the situation breaches a code of practice and standard of care that I would expect from a registered GP I called the doctors surgery today to speak with the doctor and ask for a referral letter but no-one available and will need to call back in the morning to see if a telephone consultation is possible Hopefully the CT scan doesn't reveal anything life threatening as this has been a 9 month process (at least) to obtain a diagnosis of some sort - especially after being told one of my (many) blood test results could be a sign of cancer amongst other things - typically unspecific and no thought or care when mentioning such possibilities to the patients state of mind given the length of time to arrange suitable diagnosis

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