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Mr Neil Martin 2017-03-08 Person 5 5 0

Neil Martin has looked after my teeth for several years. He always discusses treatment, gives me advice and involves me in all decisions, bearing in mind my multiple health issues. As a wheelchair user I need premises with level access and large enough treatment rooms. The refurbished premises at St James Clinic are ideal and the staff are friendly and efficient. The biggest problem is parking. I always allow ample time prior to any appointment to find a space where I can park my Vito van which has a lift at the rear to enable me to load/unload my specialist wheelchair. On my recent visit I parked in a 'disabled' space which was not really adequate [but I had no choice]. On returning to my van after the appointment, I discovered that a car had parked behind me, completely blocking access. Fortunately I was able to trace the owner to move her car and allow me to escape. Therefore my 'constructive suggestion' is please continue to stress the need for adequate designated parking facilities.