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Written by a patient
5th October 2016


I don't know why they bother to claim to be open until 8pm. I went this evening, before 7pm, for a routine flu jab, only to see them closing the front doors "because they had no patients" and to be told that all nurses had already gone home. How about actually providing the services they advertise within the hours they identify?

28th November 2016
Response from The Fleet Street Clinic

We're so sorry to hear about this. The flu jab drop-in clinic operates between the hours of 9am-5pm, Monday-Friday. Fleet Street Clinic medical services are available Monday-Thursday, 8.45am-8pm and Fridays 8.45am-5.30pm. If you'd like to get in touch, we would be more than happy to arrange a flu jab for you, at your convenience. With best wishes, Fleet Street Clinic

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff