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Everyone has been very friendly and professional. What would have been helpful is if I had been informed more clearly, earlier on, about the fact that my cervix would need to be dilated this early on in pregnancy. I had been told by everyone, including the information booklet, that they would not need to dilate my cervix., It wasn't until I spoke to the anaesthetist that I was told I would need that done and that it is therefore best to be sedated. Other than that, everything has been as I expected to be and I am happy with the process.