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26th May 2021


Just wanted to say big thank you to everyone. Everyone were kind, friendly and friendly.

27th May 2021
Response from MSI Reproductive Choices - West London National Treatment Centre

Hi and thank you so much for your feedback. I'm sure the team in West London will be pleased to know they have been appreciated. I will ensure this is sent to the managers to feed back to the staff. I'm sorry that your pain was not managed better and this will also be highlighted to the managers as we do try to ensure all clients are kept pain free where possible. We do thank you again for your feedback and the amazing 5 star ratings. We wish you a speedy recovery.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care