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8th October 2020


The nurse was amazing. She was kind, explained everything well and made me feel comfortable. Although the reception staff weren’t as accommodating, it was a comfortable experience overall and I would recommend it to anyone who needs it. I wasn’t informed that I would not be allowed to bring visitors or someone to support me during the appointment and that they had to wait outside. Regardless of whether this was a covid procedure or not, I wouldn’t liked to be informed beforehand.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care