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20th November 2020


Before my treatment I had to come for cervical prep, this was not explained to me over the phone and I found this distressing. They told me I had an appointment that day before my termination but it wasn't explained to me why. I was extremely upset a d anxious when I found out. This should be mentioned and explained beforehand so it's not as daunting. The nurses were very reassuring and kind , but I would have liked the opportunity to prepare myself.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care