Share review of MSI Reproductive Choices - Maidstone Treatment Centre

Hi, thank you for your feedback and I'm sorry you were disappointed with your consultation. You are correct, and all of our call handlers are given a script to work from. This is to ensure that all clients are given full information without any errors or omissions. They work very hard in situations that sometimes can be very pressured and I can only apologise if this came over badly to you. I will pass this on to the manager. On a better note, thank you for the lovely 5 star ratings for Manchester team, they will be very happy to see this. I will ensure your feedback is sent to the respective managers as there are always lessons to be learned and thank you.