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9th April 2021


Great

12th April 2021
Response from MSI Reproductive Choices - Maidstone Treatment Centre

Hi and thank you for your feedback. I'm sorry about the low 2 star ratings, especially for care, dignity and being involved. I'll ensure the Maidstone Team are made aware and also thank you for the rest of the three star ratings which are lovely.,

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Rating not given.
Nurse: Care & consideration
Recommend
Overall Care