MSI Reproductive Choices - Bristol Centre
2 Gifford Court, Fox Den Road, Stoke Gifford, Bristol, BS34 8TT
1,628
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
MSI Reproductive Choices - Bristol Centre
2021-10-27
Person
5
5
0
27th October 2021
MSI Reproductive Choices - Bristol Centre
2021-10-27
Person
4
5
0
27th October 2021
2021-10-29 11:21:29
Response from MSI Reproductive Choices - Bristol Centre
Hi and thank you so much for your five star ratings for the Bristol team. They are a great team and work hard to ensure they uphold their good reputation. I will ensure their management are made aware of your high ratings. I am sorry this was not the case for your telephone calls and if you would like to discuss this at all please call our helpline 0345 300 8090 and they can arrange a manager call back for you.
MSI Reproductive Choices - Bristol Centre
2021-10-26
Person
3
5
0
26th October 2021
Suggested improvements
Could have Explained options of cremation etc ,wasn't brought up until I asked about it.
This was not an unwanted pregnancy ,just the only choice for me given my circumstances, I felt as though it was assumed that's this was an unwanted pregnancy
2021-10-29 13:30:44
Response from MSI Reproductive Choices - Bristol Centre
Dear Patient I am so very sorry for your loss and for any insensitivity from the staff looking after you. It is very sad that you had to make such a difficult decision and I can only apologise that more was not done to help you. I will escalate this to the management and if you feel you wish to discuss the matter further please call our helpline on 0345 300 8090 and we can arrange for a manager to call you. We also offer telephone counselling and if you feel this could be beneficial we can arrange this for you on the helpline number above.
MSI Reproductive Choices - Bristol Centre
2021-10-26
Person
4
5
0
26th October 2021
Suggested improvements
The only issue was the wait time. I found out on the 27 the September that I was pregnant, had to wait until the 7th of October just for a phone call, wait another week for a scan at Tower Hill, wait another week for a scan at MSI and then wait until the following Tuesday for the procedure. Experience at Tower Hill was ok apart from the fact the lady told me I had an appointment booked for the surgical procedure on Tuesday 26th, only to find out when I was at MSI that this had not been booked in. Making an already stressful situation a lot worse. Luckily there was a cancellation so it went ahead today but I don't think that was acceptable.
MSI Reproductive Choices - Bristol Centre
2021-10-26
Person
5
5
0
26th October 2021
Suggested improvements
Nothing! Staff made a very difficult process so much easier. They are all amazing and can't thank them enough. The nurses and widwives are attentive and the people in the theartre put me straight at ease, so happy with the whole process and treatment.
MSI Reproductive Choices - Bristol Centre
2021-10-26
Person
5
5
0
26th October 2021
Suggested improvements
Nothing. Each member of staff, from the reception staff, to the midwives, to the surgeon was absolutely fantastic.
MSI Reproductive Choices - Bristol Centre
2021-10-26
Person
5
5
0
26th October 2021
Suggested improvements
N
MSI Reproductive Choices - Bristol Centre
2021-10-25
Person
5
5
0
25th October 2021
MSI Reproductive Choices - Bristol Centre
2021-10-25
Person
4
5
0
25th October 2021
Suggested improvements
N\a
MSI Reproductive Choices - Bristol Centre
2021-10-25
Person
5
5
0
25th October 2021
Profile
Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.
Resources
Short link to review MSI Reproductive Choices - Bristol Centre: http://iwgc.net/eb4i3