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MSI Reproductive Choices - Bristol Centre
2021-11-18
Person
4
5
0
18th November 2021
Suggested improvements
When I called to book my appointment I was told I would be here for 7 hours and I arranged for someone to drive me as I didn't know i would be taking 2 tablets I also thought the process would be over on the day so I have incorrectly booked work off for the wrong days
18th November 2021
Response from MSI Reproductive Choices - Bristol Centre
Hi and thank you for the lovely 5 stars for the clinic. Bristol are a great team and have good reputation for there care and empathy for all their patients. I will ensure they see this. I'm sorry the call let you down and you didn't get clear information. I can only apologise that this impacted on your care and again I'll escalate this to the appropriate managers. Your feedback is much appreciated and thank you again.