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Written by a patient
27th July 2020


I had a great experience with Manchester Private Hospital. I decided to have breast enlargement and chose this hospital based in the great reviews I had read about this place. I rang to to enquire about a consultation and the lady on the phone was extremely friendly, kind and helpful. She answered all my questions and offered advice. I had a consultation booked via zoom with two weeks! I was pleased with this. I met Debra the patient coordinator and my Surgeon Mr Ali via Zoom and they were both very polite and answered all my questions. I knew from speaking with both that I would be happy to to have surgery with Mr Ali. I was then was booked in for a face to face appointment very quickly after this to have my measurements etc taken. I expressed that I would like to be booked in ASAP for surgery and was actually given a date for the end of the same month for surgery! I was so impressed with this and happy! I did have a problem with my original booking for the face to affect consultation and was unable to attend the date I agreed. Debra was very accommodating and changed this to a date that was more suitable for me. The face to face consultation was great. I was unsure about sizing and Carla and Mr Ali really helped me pick a size that would suit my frame. Mr Ali explained in more detail what sizes would be best to achieve the look I wanted. Carla was great and it felt as though I was chatting to someone who I already knew. She made me feel as ease and was very open and honest about the procedure. The surgery itself was very nerve wracking but all the staff there made me feel as ease. I was extremely nervous and Carla and the anaesthetist put my my mind at ease and kept me calm. The anaesthetist in particular really supported me and reassured me numerous times that all would be ok and that I had nothing to worry about. He was very polite, friendly and very calming. He had a great bedside manner and I was so pleased with how he treated me. When I was in the surgery room, all the staff in there helped keep me calm and take my mind off my nerves. They were actually amazing. Carla took great care of me after my surgery and I didn’t not feel rushed to leave. She made sure I was comfortable and that I have everything I needed. I was in a lot of pain and Carla was doing her best to ensure I was as comfortable as possible. All staff that I came in to contact with was so kind and so welcoming! The hospital itself is so clean and has a very modern feel to it. I would recommend this hospital to anyone looking for surgery and can not praise the staff enough. I am still quite early into my surgery recovery but so far so good. I feel supported by the staff and feel I can contact them as and when needed should I have any concerns or questions. I will be writing another review regarding the outcome of my surgery in more detail.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff