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Harley Street Healthcare
2021-08-24
Person
1
5
0
Written by a private patient
Written by a private patient 24th August 2021
Unprofessional and unprepared.
Unfortunately, I feel compelled to write this bad review about my experience, I'm not the type of person to write a negative review like this, even if service/experience has been relatively poor, but I generally feel gobsmacked with how my consultation today went.
After having been in fairly regular communication with Hakeem, I decided to go up to meet him for a consultation in London from Brighton, I noticed that the address I had been sent was not Harley Street but somewhere else, so decided to send Hakeem a text message on the way up to say I was looking forward to meeting with him later, and to ratify the address he had sent, he confirmed and left it at that.
I arrived at the venue and waited in the waiting room. Someone else, whom I won't name, came down the stairs and asked for me, stating that he would be providing me with my consultation, not Hakeem. I really wanted it to be a successful consultation so shrugged it off and followed the replacement to an office upstairs.
Here, I was given absolutely no information and was asked if I have any questions, I was then told that finasteride is the worst thing ever and that he knew a friend who hadn't been able to get an erection for 3 years, and that it would madness for me to go near it, " You're way too young, you're way too young" I was told. I am 27 FYI.
I was then showed photos from a Whattsapp gallery, from what looked like a customer's private chat, of whom he is looking after (I even saw the name and face of said client!)
Lastly, I asked who it is that performs the graft extraction. I was told that,"It starts with the Doctor, and then moves on to the technician, it's a really easy part of the procedure, jeez even i've done it"
I genuinely couldn't believe my ears.
To be frank there's more but this review is obviously going on a bit already.
Really poor and I would generally consider myself to be the type of person to give the benefit of the doubt. Total and complete waste of time and money.