Reviews
Recommend
Dignity/Respect
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Information
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Staff
Reviews
Divergence
2024-04-09
Person
5
5
0
Written by a private patient
Written by a private patient 9th April 2024
From first contact, the team at Divergence were helpful and professional. I had expected to be on a waiting list for a long time, but in fact from my first email to diagnosis was about 6 months. I found the way Divergence cost the sessions to be practical and affordable. Each step was explained clearly, and the team were always happy to resend information when I had inadvertently lost it. Staff were always caring and understanding in my contacts with them. They were happy to reply to email queries and always sent reminder links for the appointments. I'd highly recommend them as a provider.
Divergence
2024-04-04
Person
5
5
0
Written by a private patient
Written by a private patient 4th April 2024
I have used divergence on more than one occasion.. I have found all of their staff to be extremely professional and knowledgeable from initial contact with the service right through to treatment and shared care being agreed.
They always respond quickly to any queries and nothing is too much trouble for them.
I would highly recommended using divergence.
Divergence
2024-03-06
Person
5
5
0
Written by a private patient
Written by a private patient 6th March 2024
A service with people who have adhd for people who have adhd is a great idea. Michael did my forst appointment and sara the rest and they were lovley.
Divergence
2024-02-07
Person
5
5
0
Written by a private patient
Written by a private patient 7th February 2024
Great communication ahead of appt and during. Bokkingnprocess straight forward with website providing information of what the appt would involve
Would recommend and will be using again for the next stage
Divergence
2023-10-12
Person
5
5
0
Written by a private patient
Written by a private patient 12th October 2023
I was recomended to divergence via a patient who really praised them, I can totally see why, they were quick to respond and get me booked in, the first accessment really put me at ease, so far I have nothing but praise!
Divergence
2023-10-10
Person
5
5
0
Written by a private patient
Written by a private patient 10th October 2023
I have received an excellent service from Divergence, from my first contact with the service through to my Pre-diagnosis Assessment all interactions have been very positive, professional and caring. I have every confidence in this service and their ability and ethos to provide kind and caring support for people.
Divergence
2023-09-14
Person
5
5
0
Written by a private patient
Written by a private patient 14th September 2023
In 2018 I asked my GP to refer me for an ADHD assessment, having researched the subject for a number of years off and on and being convinced that ADHD was the cause of so many issues I'd been struggling with for a long time.
Because I was in my sixties I was referred to the elderly mental health team at a local psychiatric hospital, where I was checked for dementia. My requested ADHD assessment was refused, and I was told I had anxiety and depression and offered antidepressants (despite getting a low score on the anxiety and depression tests). I disagreed with that diagnosis. I knew that I was not suffering from clinical depression, though I was very frustrated and fed up due to my circumstances.
Now, five years later, my longstanding suspicions have been confirmed. Thanks to an ADHD peer support group, which I attended for the first time in April 2023, I learned that Andrew Jay was an excellent ADHD clinician here in the North East and was about to launch his own ADHD clinic. Whether to contact Divergence was a no-brainer, now that I'd decided to revisit the possibility of having an assessment, and in no time at all I was having a really helpful telephone conversation with Michael Curtis, quickly followed by a pre-assessment with him. Michael couldn't have been kinder or more respectful, and I really appreciated the fact that not only was he fully qualified to diagnose and treat ADHD but he also had a background and special interest in the care of older people's mental health. At last, here was someone who listened to me properly and fully understood my struggles. All the signs were that I probably had ADHD, he said, and he recommended that I be assessed. He suggested I take my time to think about whether I wanted to go ahead.
On midsummer's day I was diagnosed by Andrew with combined ADHD, just a few weeks after my 72nd birthday, and I'm finally getting my life back on track thanks to his care and expertise. I've now spent several hours in conversations with Andrew, including the assessment, and it's been like talking to a very caring friend who wants nothing but the best in life for me. It's abundantly clear that it matters very much to him that each and every person he treats, regardless of their age, has the best possible outcome.
I could write a book on what I've learned about ADHD so far and how it has affected or explained my life choices and behaviours in the past. But, more important, during these past few months Andrew has guided and helped me to understand what it will mean in future to live with this atypical brain. I was slightly apprehensive about taking the prescribed ADHD meds, but he has carefully talked me through the implications and the benefits, and I've felt I was in very safe hands.
I can't recommend Andrew Jay and his team at Divergence highly enough. Divergence is the epitome of Best Practice. What could have been a daunting experience has been a very positive one of discovery and understanding, and a huge relief after so many years of not really knowing what was wrong with me. Communications throughout have been excellent, and both Michael and Andrew, being ADHDers themselves, have empathy in spades. Last but not least, I would like to thank both for their generosity in often allowing appointments to run over the time allotted.
Divergence
2023-06-20
Person
5
5
0
Written by a private patient
Written by a private patient 20th June 2023
I would highly recommend the service provided by divergence.
I found the service to be professional and thorough at all times.
Divergence
2023-06-09
Person
4
5
0
Written by a private patient
Written by a private patient 9th June 2023
We have just gone through an ADHD diagnosis for one of my children with Divergence.
Their care and interest in us were great. They took the time to get to know us and walked us through the whole process.
I have no hesitation in recommending them.
Everything is 5* except for the timely manner of a response but this is merely due to a delay out of their hands. Once that was out of the way, the communication has been fine.
Resources
Short link to review Divergence: http://iwgc.net/eorbz