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The Lakes (Colchester Hospital)

Turner Road, Colchester, CO4 5JL
starstarstarstarstar

4.1 | 151 reviews

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Review

 

I was treated very well as a patient at peterbruff the staffs service was excellent.

Suggested improvements

4th June 2026 | Review of Peter Bruff Ward, written by patient


That are good and kind.

Suggested improvements

16th May 2026 | Review of Henneage Ward, written by family


Because I'm still here, I haven't been feeling good.

Suggested improvements
  • I feel my problem doesn't agree with the trust and would like to go back to my flat.

12th November 2025 | Review of Henneage Ward, written by patient


I feel like I need to be at home

Suggested improvements
  • When I arrived to the Ward I was unsure of my rights as they was read to me poorly

12th November 2025 | Review of Peter Bruff Ward, written by carer


Very kind & caring people around me, they have been very supportive. When I am a bit low & not feeling well, I will talk to them & they listen to me and spoke to me that I feel like I'm still at yesterday.

Suggested improvements
  • I dont know

12th November 2025 | Review of Peter Bruff Ward, written by patient


I feel the majority of staff went out of their way but some could improve on their professionalism.

Suggested improvements
  • Certain members of staff could have treated me with more respect.

12th November 2025 | Review of Peter Bruff Ward, written by carer


My overall experience was very good. But I did not feel safe during an incident with another patient who was restrained as was being violent & an hour later was allowed to walk freely in the communal areas with no chaperone.

Suggested improvements
  • During the incident mentioned above, more care could have been done to make sure the said patient was chaperoned throughout the night & next morning or taking to a safe area as the patient has been discharged

12th November 2025 | Review of Peter Bruff Ward, written by patient


All very good.

Suggested improvements

9th November 2025


Because I feel safe, treating with dignity, always care and talking to me.

Suggested improvements
  • None.

9th November 2025 | Review of Henneage Ward, written by patient


It was 50-50

Suggested improvements

9th November 2025


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