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Lilliput Surgery

Whitecliff Car Park, Whitecliff Road, Parkstone, Poole, BH14 8DU
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3.0 | 5 reviews

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Review

 

I was pleased with the Dr I saw (Adi) On entry I spoke to the receptionist about not being allowed in even Dr Adi asked if he could let the other waiting patients in but was told "That's the rules " I think the Dr was disgusted and embarrassed at having to refuse entry to the poorly patients .

Suggested improvements
  • I was given an apt time of 1 40 pm Never having been to this surgery I arrived early by taxi at 1 15 Better to be aarly than late only to find that the surgery is closed between 1 + 2 for lunch . Was refused entry until my apt time therefore had to stand outside in the cold wind along with 2 other early disabled patients of similar age Well into our eighties . Unless you are going to allow patients to sit inside and wait do not give us apt times during 1 + 2pm So very wrong .

24th March 2025 | Written by patient


Appointment with Dr M this morning. He was excellent - caring, thorough, reassuring and also willing to explain things in terms I could understand. Very good indeed, he did a great job. Much appreciated.

Suggested improvements
  • Nothing on the day

7th February 2025 | Written by patient


My son had an infection as a result of an ingrowing toenail….he filled in klinic form received an appointment very quickly was told needed minor op and in less than a week had the procedure with Dr Sam and his lovely nurse. We have been at this practice for many years the care my whole family receive at this surgery is second to none, they are a lovely practice from receptionists to doctors and nurses professional and caring as always thank you so much.

Suggested improvements
  • Nothing

12th January 2024 | Written by patient


apart from maybe 1 gp and a nurse I saw, the staff are unprofessional, rude, unhelpful and uncaring. . I will be changing practices asap as I cannot take this level of incompetence anymore. 3 years is long enough.

Suggested improvements
  • Everything! Try going to a basic course on empathy and mathematics!

13th September 2022 | Written by patient


My experience, as a patient at the Lilliput Surgery, has been very disappointing. They pay little attention, miss visits and don't seem to get involved in proper diagnosis. This is a real shame because the surgery used to be a lovely place but now our treatment seems to be regarded as a cost to be minimised (and what better way than to ignore it?) Shame on them.

31st July 2020 | Written by patient



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