Gardner Street Surgery

The female receptionist is the rudest most unhelpful I've ever come across. Since then they have employed two Indian men and they are professional and helpful. Dr Chad is fantastic the female partner condescending and rude. The nurse is similarly very rude. Be aware of this for you own sanity it is very upsetting especially when you are very ill Do not expect any sympathy at all.

Terrible experience every time I phone or visit this surgery. Never spoken to a polite/ nice member of staff. Every person you speak to on the phone is condescending and rude. They add to the stress of the experience. DO NOT GO HERE.

The receptionist, specifically “Anne” is rude, condescending and unhelpful helpful. Her tone of voice and manners are terrible! She speaks down to you and ads to your stress. Ann shows no empathy and is a very unwelcoming person to see as you enter the surgery. Terrible customer service

Impossible to get an appointment unless you are triaged by the receptionists