4.7 | 76 reviews
As always, Freshwell surgery Staff always perform to the highest standards. The Receptionists are very pleasant and always try their very best to fit you in with an appointment in a timely manner. My recent appointment to see a new Dr at Freshwell was refreshing too. I could not find a slot to review Dr Randika Liyanage in the Staff review here, but want to mention that he was a lovely Doctor, who is very personable and friendly, listens and was thorough in his assessment of my concerns. He has a lovely manner and I hope that he continues as a GP at my surgery. Also met Dr Kim Andrews again too..and goes without saying how nice she always is ! Keep up your sterling work Freshwell Staff, you are all very well thought of for the high levels of care that you continue to give to local people in our villages. Thank you All. A grateful patient
25th August 2023 | Written by patient
I have been lucky enough to use Freshwell Health Centre for the past 5 years, and without exception, they have never failed to provide a 5 star gold treatment. Every member of staff that I have spoken to has always been incredible helpful and always goes out of their way to make sure my needs are met.
12th January 2021 | Written by patient
Fresh well is my 89 year old mother’s surgery. She has always had good care. I care for her and recently she has deteriorated so I have had to bother the surgery often. Without exception, the receptionists, doctors, nurses and dispensers have been skilled, helpful and friendly. I think there is a culture of professionalism, service and positivity at this surgery. Jo Culhane
27th October 2020 | Written by carer
A wonderful caring practice, always accommodating always helpful. We are so lucky to have such great facilities in the village. The doctors, nurses and receptionist’s are all kind helpful and reassuring. Thank you, all of you x
22nd July 2020 | Written by patient
We are so lucky to have such an amazing doctors. All the staff are always more than happy to help, you can book appointments and speak to gps whenever is needed to fit with your level of requirement. A very well run practice.
19th November 2019 | Written by patient
Hello. My wife and I moved from a Braintree practice to Freshwell Health Centre about three years ago I have a few complications all are dealt with by doctors, nursing staff on almost personal basis. I am never rushed Everyone in the practice from walking through the door. The receptionists, doctors, nursing, dispensary, X Ray, ultrasound and the upstairs staff are all lovely and friendly. I cannot praise the whole practice any higher.
30th August 2019 | Written by patient
I would like to thank everybody at the surgery,I feel very lucky to have such a excellent health centre nearby.The receptionists,doctors and nurses are all superb. I hope that due to increasing pressures ie lack of funding,increasing local building,and government pressures that you will still be able to provide such a wonderful service. Well done.
13th June 2019 | Written by patient
Made an appointment with Dr Oliver after being told to do so by Braintree community hospital, was made to feel as if I was wasting his time, do I ignore hospital instructions in future so as not to annoy my GP?!
9th June 2019 | Written by patient
17th May 2019 | Written by patient
Waiting 2 weeks to get an appointment is not on, what on earth has gone wrong with trying to get to see a doctor. Very disappointed. My family have always been treated really well but the last couple of months it has been unbelievable
17th May 2019 | Written by patient
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