Botwell Medical Centre

Got an appointment within 2 days.

Whenever I call yo surgery they always try yo solve my problem.

Botwell medical Centre is a good Surgery.

Timekeeping and very slow.

It is not always easy to get an appointment. The online platform is good to use, but no communication to that effect. Patients cannot access online appointments on the app. It makes no sense to have the functionality but no listed appointments. To provide full complimentary services, there should be opportunity to book emergency appointments via phone and give patients availability for online appointments as well. It is not complicated. And will reduce the admin burden for the receptionists. Thank you.

Great surgery. The staff and doctors go out of their way to help you. It is easy to get an appointment if an emergency you phone at 7am or non urgent book online. The reception staff will happily help you if you have any problem. All the doctors are caring and knowledgeable and a pleasure to see.

n/a

For you can be improved yourself

Happy with services

The surgery can’t cope with existing amount of patients but keep taking more new patients and we old patent get appointments to see the doctor, they should stop taking more patients