St John & St Elizabeth Hospital

St John & St Elizabeth Hospital 2017-07-06 Person 4 5 0

All the staff were lovely, facility clean, short waiting time but having used the emergency Casualty First before I was shocked that instead of seeing a Doctor you see an Advanced Nurse. As lovely as she was when you are paying £100 for a visit you expect to see a Doctor and clearly she didn't have the level of experience that a GP would have. I was forwarded onto a paediatrician who did the same observations that the nurse did and further investigation but you are then paying again for these services. When you are insured you have to visit a GP for this referral so you can't miss out the initial visit but £100 for triage and obs. is outrageous and for this reason I wouldn't recommend it to anyone, would actually actively discourage friends and family and after years of coming would never use it again. There are plenty of private GP's that would offer a better service at this cost or less. Particularly annoyed as I work in the private health area myself and have 5 children so have sufficient experience in this area. Very very disappointed.

St John & St Elizabeth Hospital 2017-06-24 Person 5 5 0

good hospital

St John & St Elizabeth Hospital 2017-03-11 Person 5 5 0

Excellent hospital.

St John & St Elizabeth Hospital 2017-01-16 Person 5 5 0

Immaculately clean surroundings. Lovely waiting room for children. Mine are grown up but my Daughter was still impressed. Did not have time to stop for food but the Coffee Shop looked tempting and the smell was lovely. A lady called Cordelia made the original arrangements for us and was kind, competent and jolly. Partcularly impressed by the availability of private Casualty facilities. The hospital is in a very easy location to access. We spent the night in Maida Vale having had a long journey.

St John & St Elizabeth Hospital 2017-01-13 Person 5 5 0

I had inguinal hernia surgery two days ago at the Hospital of St John and St Elizabeth. From early morning arrival at reception, through admittance and pre-op checks in my room, through surgery and post-op recovery, through post-op checks, lunch and tea back in my room, to discharge later than afternoon, I cannot praise the hospital and all its staff – surgeon, anaesthetist, nurses, reception, and catering – highly enough. Aside from expertise, everyone, without exception, looked after me with consideration, good humour, and a calming reassurance. Thank you!

St John & St Elizabeth Hospital 2016-12-30 Person 5 5 0

All positive.

St John & St Elizabeth Hospital 2016-12-03 Person 2 5 0

My child has just left the hospital after an orthopaedic operation. The surgeon and anaesthetist were excellent. But the postoperative nursing care was abysmal. I cannot overstate the appalling lack of interest and condescension of the nursing staff. She was in dreadful dreadful pain for four hours while they just kept saying she had had paracetamol and that it was a very good drug. My husband and I have had surgery in other private hospitals and the NHS and this was the worst experience imaginable to have a child in agony and being ignored. There was an improvement when I said I was going to complain but then it was too late.

St John & St Elizabeth Hospital 2016-11-27 Person 1 5 0

Reception at the Main entrance not helpfull at all Gastrointestinal Department dirty toilets Consultant late for the appointment, paid 200£ for 5 minutes chat.

St John & St Elizabeth Hospital 2016-10-30 Person 5 5 0

This is a truly magnificent hospital; accommodation and facilities are first class but it is the staff who really make it shine. They are dedicated and so kind. The fact that procedures carried out in the hospital support free hospice care for so many people is fantastic.

St John & St Elizabeth Hospital 2016-09-21 Person 5 5 0

Lovely hospital, efficient staff, great consultant. Very easy to park which was important as have a wheelchair accessible vehicle so need room, which is difficult if you have to use street parking bays in London. Easy to find way around the hospital and nice and comfortable waiting areas prior to appointment. Only issue was a rude security guard. But all other staff and carpark attendant all very helpful and polite.