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Written by a NHS patient
17th May 2024


The nurses and doctors and the anesthetist were amazing, but I had an issue after getting discharged from the hospital and when I rung to the hospital, people on the phone lines were very unhelpful, wouldn’t pass my call to the doctors assistant, I wanted to make a complain about them and they wouldn’t tell me their names and they hung up the phone on me twice. That was unprofessional, disrespectful and rude.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe