Mr Frank Lee was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Reviews

 
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Written by a NHS patient at Royal National Orthopaedic Hospital
30th July 2021


Mr Lee was very empathetic to my situation, explained the option I had and the pros and cons to them. I really felt he was listening and fully understood how I was feeling. I didn't feel rushed at all. He was very clear when speaking and ensured I understood everything you was saying before more on to another topic. Highly recommended.

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Written by a private patient at St John & St Elizabeth Hospital
26th July 2021


My recent consultation with Mr Lee far exceeded my expectations. He didn’t rush through the appointment and I was surprised when I left to see that an hour had gone by. Mr Lee treated me with respect and took all the time that was needed to fully comprehend my rather complex situation. He listened to me, politely paused me when he needed to ask a question or make an observation and explained things to me when I needed clarification. It was refreshing to say the least. I have no hesitation in recommending him to anyone.

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Written by a NHS patient at Royal National Orthopaedic Hospital
20th July 2021


Had a great consultation over the phone, he informed me off all my recent test results. He listened to me with any questions I had and informed me of what steps he is taking for my ongoing treatment

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Written by a private patient at St John & St Elizabeth Hospital
15th July 2021


Mr Lee listened closely to my (multiple) concerns. His questions and answers were thoughtful, occasionally incorporating appropriate humour and levity. I was struck on two occasions how he protected my privacy: asking a nurse to leave the examination room, asking nurses to step away from the desk in the open reception area to speak discretely about my tests and follow-up. I was really delighted by Mr. Lee’s care.

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Written by a NHS patient at Royal National Orthopaedic Hospital
6th July 2021


Mr Lee was great during my consultation covering everything very clearly explained in a friendly and relaxed conversation. I have everything confidence in him in doing the best for me and keeping me informed all through every process

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Profile

Consultant Urological Surgeon and Neuro-Urologist.
In addition to General Urology, Mr Lee has a specialist interest in looking after patients with bladder problems due to spinal cord injury, traumatic brain injury and other neurological conditions like multiple sclerosis. He is also an expert witness in urology instructed by claimants' or defendants' solicitors to provide reports for the courts.