Reviews
Reviews
I had to chase for answers which were however freely given.
Being given a trolley was a definite improvement on being sat in a chair even if in a corridor
I was kept informed on what was going to happen and advised there maybe a wait all questions answered, always polite
Good nurse and doctors
Could not fault the hospital or the care I was given
Had a very long wait before my procedure without any explanation of what was going on. After fours wait, I was then informed that my operation may not go ahead if a theatre space could not be found.
I was also told that a doctor would come and speak to me after the operation, which never happened….felt very disappointed about this. Also considering that I had been on a two weeks oncology wait, I feel rather disappointed to be told that the results would take up to four weeks to receive.
As I attended the appointment and told to go to the nurses on duty, all 3 were sat there seemingly at a loose end. The nurse who undertook my observations did not introduce herself to me which I find unusual being a nurse myself.
I was seen promptly and in a friendly manner. The doctor, after giving my eyes a thorough examination offered me the opportunity of a cataract operation on my left eyes within the next few months. What's not to like about that!
I am so happy serving was good, on time
I was early for my appointment and expected to have a 45 minute wait. I was called by the nurse to be weighed, take blood pressure etc.. immediately. A very caring and chatty nurse who was very lovely. I was then called to see the consultant straight after so had no waiting time at all. My appointment was a follow up appointment and I was listened to very carefully whilst I described what had been happening with my health. A student was present who was very nice and easy to talk too. Mr Menon is so empathic and listens to his patients. I can honestly say my experience was outstanding today. I also want to mention the lovely member of staff on the reception desk who was very informative. A very well run department with wonderful staff :)
Good information given from doctor