Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Charing Cross Hospital
2021-09-18
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 18th September 2021
I have been attending CX for the past 12 years and have received during this time the most professional treatment and care. For the past 10 years I have travelled up from Cornwall for my treatment trusting, without question, the care and attention received.
Charing Cross Hospital
2021-08-11
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 11th August 2021
Always been well looked after and all staff helpful and caring.
Charing Cross Hospital
2021-05-30
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 30th May 2021
Overall, Charing Cross is a very good hospital.
I had a bad experience at the A&E, where I was told I am not ill enough and should wait for my wound to get infected before I can see a doctor. I spent 40 minutes speaking to a range of nurses and support staff, before seeing a doctor for 5 minutes and getting the treatment I needed. The triage system is, in my view, a complete waste of time and resources. If the small army of triage nurses was replaced by one or two doctors, patients were seen first come first served, and the waiting times were announced on a clearly visible panel in the waiting room, all patients would be seen faster by the specialist they need to see, rather than waste time talking to people whose only job seems to be to persuade patients they should suffer at home and come back when their condition is much worse and requires much more time and much more money to be treated. Focus on prevention is completely lacking, which is an NHS-wide problem, not just at Charing Cross.
Charing Cross Hospital
2021-03-29
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 29th March 2021
Thank you to the staff and doctors at Charring Cross, every one was brilliant.
Charing Cross Hospital
2021-03-19
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 19th March 2021
Very, very happy with my experience at Charing Cross. I was seen rapidly, and regularly, in Covid-safe conditions, and the whole team were caring and professional. My only quibble (with the receipt of timely information) is that I was never able to get emails regarding appointments. I would receive a text message, but would always have to chase for the follow-up email. The hospital had my email address, so not sure what the problem was. It's only a minor thing, but could have done without it at an already stressful time. However, the quality of care - which is what matters, obviously - was exceptional.
Charing Cross Hospital
2021-02-25
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 25th February 2021
High class Drs, very kind nurses and excellent front desk staff.
Charing Cross Hospital
2020-12-30
Person
5
5
0
Written by a patient
Written by a patient 30th December 2020
Exceptional service and would highly recommend.
I felt reassured and happy that diagnosis would be made. Thanking Dr Roe for all.
Charing Cross Hospital
2020-08-15
Person
4
5
0
Written by a patient
Written by a patient 15th August 2020
It’s a large LONDON teaching hospital. Friendly, welcoming. Efficient & effective service.
Charing Cross Hospital
2020-07-29
Person
5
5
0
Written by a patient
Written by a patient 29th July 2020
I was reassured during difficult times that my care would go ahead. I was seen promptly and on time. Staff wore PPE and kept on doing their daily jobs in a professional and friendly manner - from the MRIs, biopsys to the ink staining. I am very grateful to the Charing Cross team. Orla O’Neill is a stand out nurse.
Charing Cross Hospital
2020-07-09
Person
5
5
0
Written by a patient
Written by a patient 9th July 2020
I was treated at this hospital and the care, attention and all the staff were wonderful. I felt reassured always that I was in the very best hands.