Reviews
Recommend
Dignity/Respect
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Information
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Staff
Reviews
Charing Cross Hospital
2023-01-25
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 25th January 2023
Fantastic experience with Mr Leff and his team. Some of the waiting areas need to be updated but this does not reflect on the quality of the staff, nor their work ethics, but the budgets allocated to the hospitals.
Charing Cross Hospital
2022-12-29
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 29th December 2022
I was very impresed with the care of the charing cross hospital staff. Very friendly and profesional and they look after me in a very caring and profesional manner.
Charing Cross Hospital
2022-12-29
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 29th December 2022
Excellent service due to the professional, kind and extremely patient approach of all the staff. The written communications unfortunately has arrived two/three days later due to Royal Mail strikes of general inefficiency of Royal Mail. But, hopefully I have received all the appointments also via email with the online service.
Charing Cross Hospital
2022-11-06
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 6th November 2022
I was seen at the Urology Outpatient Day Clinic after an operation for my catheter to be removed. Nurse Veronica took me step by step through the procedures which lasted most of the day. She was very caring and I felt complete confidence in the way she dealt with me. I cannot praise her too highly.
Charing Cross Hospital
2022-11-06
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 6th November 2022
Overall urology care in inpatient and outpatient at Charing Cross hospital has been exceptional. However the experience in Lloyds pharmacy really lets the hospital down. Long waits (90min+) without communication, incorrect average waiting timings advertised, numbers called when items aren’t ready, frail elderly people left waiting for a long time with no concern about them, not enough chairs by far in the waiting area. Customer service poor and short staffed. Overall very poorly managed, shame on Lloyds for running such a poor service. It’s really deteriorated in the last few months.
Charing Cross Hospital
2022-10-01
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 1st October 2022
I had my biopsies done as a NHS patient. I have received nothing but kindness from everyone at every level in the Breast unit.
Charing Cross Hospital
2022-09-13
Person
5
5
0
Written by
Written by 13th September 2022
I was in the Thames View facility. The attention I received was excellent - all staff were outstanding.
Charing Cross Hospital
2022-09-05
Person
5
5
0
Written by
Written by 5th September 2022
Everyone was very helpful and efficient, respectful, they couldn’t have been any better.
Charing Cross Hospital
2022-08-31
Person
4
5
0
Written by
Written by 31st August 2022
All the team were polite and treated me as an individual. However, unfortunately, the ECG Department lost my form and had me waiting for 1 1/2 hours.
Charing Cross Hospital
2022-08-05
Person
1
5
0
Written by
Written by 5th August 2022
Delaying cancer care for my brother by months due to.covid offering very little support not being there to ask questions and when was an issue telling him to go to A&E with everyone else. Covid it seems trumped cancer and there was no emotional support. When compare with the hospice care he received the comparison is stark. Caring professionals who cares for my brother and his very upset grand relatives.