Burrell Street Sexual Health Clinic 2018-05-12 Person 2 5 0

There is doctor working there by the name of doctor Ann . Who is very stand- off Ish . And feels she does not have give her name to you. She very cold , abrupt and not comforting , understanding or empathetic in anyway if you are concerned about test symptoms or medication that has made you sick. Regarding reception staff a couple of them are really good , there are some who are unaware of what on earth they are talking about . I was due to attend for some injection , I called up and asked one of the receptionists regarding coming in for an injection, I was advised sorry you have to come to walk in, And we full to capacity today. I replied maybe you should listen to people first before telling them how things should go, and continued to explain I was given an appointment, she appolgised , I replied you need to be careful someone less informed than I would Have missed important medication. There was a senior consultant and nurse called Denise who are very good. They have a lab onsite which is good. But the overall professionalism here is dire.