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Written by a patient
14th April 2018


Arrived at 8am on a Friday and joined a queue outside. You are given a form to fill in which you circle your symptoms so don’t have to say what your problem is out loud. There is an online queue tracker so you can leave the clinic and wait in a coffee shop nearby, they text you when you are 5th in the queue to return to the clinic. I was seen by a doctor and a nurse who were both brilliant, non judgement and made me feel at ease. I was given choices of what treatment I would prefer and felt my opinions were respected. I left the clinic with my problem resolved by 11:30. My only regret is putting off visiting for so long. If like me you are nervous or embarrassed about going, don’t be! I would 100% recommend this service to anyone who needs it. Could not have had a better experience

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff