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Written by a patient
20th August 2018


This is a clinic I will never visit again except of course if they call me in. I've had many check ups before, but not once have I ever had to wait the entire day to be seen. I arrived just before 8 a.m. and did not leave until 4:30 p.m. The notice left in the Waiting Room regarding waiting times was very misleading or ambiguous, it suggest waiting times can be anything between 2 and 3 hours of which I thought, not bad. But waiting an entire day is unprecedented. So no this is not a place I would recommend. But on a good note, once I was seen. I was treated with dignity and respect, and the nurses were ever so apologetic as it turned out I didn't have to wait that long considering what I went there for. Someone did not put the correct information in the system so the nurses could see, hence the reason I assume I waited that long.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff