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Written by a NHS patient
16th August 2023


SDEC doctor very nice. Some of the staff on reception were also very nice. It would have been nice if the nurse had explained a bit more, and if everyone had introduced themselves. Toilet dirty, urine on the seat etc. Main thing that makes it unpleasant is staff in the reception area playing crackly music, makes it a more stressful atmosphere for patients who are already tense without extra jangling of nerves from the music.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe