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Written by a carer
8th October 2012


The practice always runs way behind schedule - with no explanation or apology. As a result, when you see the doctors, you are always made to me rushed or as if you are wasting their times. There have often been times when I would have liked to provide feedback, but was not given the opportunity. Moreover, I don't feel like the waiting rooms are very clean. I always leave feeling a bit 'scummy.'

Cleanliness
Efficiency
Caring
Nursing staff
Dignity/Respect