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Written by a carer
9th December 2019


I called today at 2.30pm to make an urgent appointment to see a doctor for my very poorly child. I got through at 2.35pm only to be told all the appointments had been taken. In a space of five minutes the surgery was full. Furthermore, the advice I was given was to call 111 in the event of an emergency. What is 111 going to do for my little boy. This surgery is a joke. It fails to identify those who are vulnerable such as the very young and old. Additionally, I found the receptionist to be so unhelpful. As though I was bothering her. If you are looking for a medical centre please do yourself a favour and skip this practice. I have the grand job of looking for a new medial centre now myself. This practice should make way for one that can do it's job and look after the sick.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff